Refund policy
WHAT IS YOUR RETURN POLICY?
Contact us at lolalips@lolalips.com (please include your order number) within 30 days of receiving your order, and we'll help you out ASAP with any returns and additional questions.
Please note that we reserve the right to refuse or limit refunds if we determine our refund policy is being abused.
CAN I CANCEL OR CHANGE AN ORDER?
Our fulfillment center begins processing orders quickly so we aren’t able to accommodate changes to most orders. Please contact us at lolalips@lolalips.com immediately with your order info and we will do our best to address your cancellation request, but cannot guarantee any changes can be made after an order is placed. During times of high order volume we are unable to cancel or edit orders. We are not responsible for any address errors or order delays after your package leaves our facility.